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Sunday, July 13, 2008

Going Wireless With Satellite Internet

Satellite Internet access is the only reliable answer for the more than 30 million people that want to go wireless but still can't receive high speed Internet access through DSL or cable broadband. There are many advantages of going wireless when you are using an internet service. It's much easier to network your home or office computers with this system. One of the greatest benefits of wireless access is that you are no longer attached to a router with a cable. You can move your desktop or laptop computer anywhere around your office or home within the broadcast range of the wireless router. One of the other major benefits is the fact that multiple computers can access the internet at the same time. The entire office staff or members of your family can have simultaneous internet access. Many people that work from home or run home-based businesses prefer wireless access. Imagine a work day spent lounging by the pool while you tap away on your keyboard from the comfort of your favorite deck chair.

After subscribing to satellite service for internet access, you need to purchase a wireless router and hook it up to the satellite modem. Satellite services are normally broadband services. For the most part these work seamlessly with wireless networking equipment that has most often been used to create wireless networks for land based broadband internet services. The next step to take is to outfit your computer with a wireless networking card if did not already come with the built in capability.

Once you have your Satellite Internet system has been set up and tested by an installation technician you will be ready to connect your wireless network. You can now connect your satellite internet modem to the router by following the instructions that came with the router. The router will then begin to transmit signals to your desktop or laptop computer via infrared signals. You will need to configure your router according the instructions that came with your router. Once this is done, you are free to start surfing the internet with no strings (or wires) attached.

For more Satellite Internet news and answers, check out http://www.satelliteinternetquestions.com for more resources.

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What Is Mobile CRM

Mobile CRM is basically the same old CRM except that you can execute CRM functions and access data while on the move. To state further, mobile CRM enables better communication between employees behind the desk and those in the field. Field operatives can view contacts, customer information, reports, and forecasting data and thus take appropriate decisions. They can also accept work assignments and keep the executives in the support office up-to-date with the latest data.

Deploying a mobile CRM is a strategic decision that you need to take if you feel that your mobile staff can make use of it to deliver their revenue targets and deliver better customer service. Being connected to remote CRM databases while on field duty means faster and smoother resolution to customer issues as well as a better chance of selling a service or a product to a prospect.

The information flow is two-way. Salespersons can access databases and at the same time the information that they captured is relayed back to the central database which gets updated and stays current. Mobile CRM is web-based and with its browser-based interface it can be run on a number of devices such as PDAs, pocket PCs, mobile phones, etc as well as different operating platforms.

Sales productivity is one of the key business aspects that experiences a positive impact when mobile CRM is deployed. Simply put, field personnel can execute routine reporting activities faster and make use of the time thus gained to focus on the requirements of the high-profile customers. Mobile CRM helps dissolve the layers between sales reps and their managers in the HQ. Bi-directional flow of information boosts sales force productivity and empowers the field executives to take independent decisions by virtue of access to crucial customer information.

Companies that have deployed mobile CRM report a reduction in paperwork and redundant data entries; however there are issues that are preventing mobile CRM from truly taking off. Broadband is still not ubiquitous although Wifi, WiMax, and VoWLAN are helping to overcome the connectivity problem. Another challenge is getting employees to successfully navigating the learning curve associated with any new technology. Security is another issue. Data encryption, strong passwords, placing the mobile CRM server on separate virtual LANs, etc are some of the things that need to be done to ensure data protection; however these should not come at the cost of productivity or speed of execution of an activity.

So if you intend to deploy mobile CRM, look for a solution that

1. Allows you to work offline as well as online

2. Can run on multiple platforms and is not device-dependent

3. Short learning cycle, ease of use and intuitive navigation

4. Uncluttered and sieved data, access only that which is relevant

5. Upgrades are easy

6. Integrates with existing CRM databases and legacy devices

Piyush Bakshi is a full-time content provider working with Gate58 which owns http://www.vendordemo.com

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